IT Regional Support Engineer

Trivium Packaging is a global leader in sustainable metal packaging, with more than 60 locations and nearly 8,000 employees. Our products are used in the food, cosmetics, and premium beverage markets. Our culture is informal, results-driven, and rooted in entrepreneurial spirit.

We are looking for a reliable and independent IT specialist to manage the daily operation and maintenance of IT infrastructure at our Skřivany plant. You will be the key contact for local users and an essential part of the regional IT team. Your mission will be to ensure smooth IT service delivery, drive improvements, and support global and regional IT projects.

KEY RESPONSIBILITIES

• Provide IT support and act as the single point of contact for the plant
• Install, manage, and maintain IT devices and software
• Resolve user requests and incidents (1st–3rd level support)
• Manage access rights and ensure security in line with global standards
• Support deployment of global and regional IT projects
• Coordinate with external vendors and internal IT teams
• Maintain local network and support regional IT activities
• Analyze recurring issues and suggest service improvements

CANDIDATE REQUIREMENTS

• Experience with MS Windows 10/11, Microsoft 365, Active Directory
• Basic knowledge of networking (IP, DNS, routing, switching)
• Ability to manage mobile devices (iOS, Android)
• Familiarity with ITIL processes and manufacturing environments is a plus
• Ability to explain IT topics clearly to business users
• Advanced English (spoken and written)
• Proactive mindset, team player, eager to learn and grow

WE OFFER

• A stable and growing company background
• Flexible working hours (37.5 hours per week)
• Occasional home office opportunities
• A range of benefits: five weeks of vacation, monthly contribution of CZK 1,750 to pension or life insurance, meal vouchers with a CZK 140 contribution per shift, access to company cafeteria, bonuses for work and life anniversaries, holiday and Christmas bonuses, company events

Would you like to be part of an international team and contribute to IT services that directly impact production? Get in touch – we’d love to meet you!