Quality Technician

Primary Purpose:

Under the direction of the Quality Supervisor: is responsible for executing required functions of the quality department to assure product safety and quality. Prepares, reviews, and audits quality information according to established quality assurance plans. Additional responsibilities may include Hold for Inspection (HFI) sampling, corporate and plant project support, data collection for Customer Complaints and British Retail Consortium (BRC) certification initiatives. This role provides daily support of Managers, Operations Lead personnel, Operator Technicians and may include training of new employees in quality systems, functions and tasks.

Responsibilities & Accountabilities:

• Comply with safety policies and practices while maintaining a safe work environment and inspection equipment (labs).
• Assist with the HFI process to include documentation, production accounting, disposition, rework activities, AQL or sampling, and the HFI areas.
• Perform daily quality records review of the continuous verification process as required.
• Perform audits of various quality systems as required.
• Assist in the maintenance of quality function documentation such as forms, instructions, training guides, as well as records for Food/Product Safety & GMP compliance in accordance with record retention policies & requirements.
• Attain proficiency and qualification in all quality checks.
• Perform incoming material inspections and verifications as required.
• Assist in the coordination of SMAs with the production team as necessary including collect and organization of relevant data.
• Assist in quality functions required for commissioning activities.
• Establish and maintain 5S and a high level of housekeeping standards.
• Perform successfully in a self-directed work team environment.
• Support Plant and Corporate projects which require data collection and analysis.
• Assist in new hire training as required.
• Other responsibilities as assigned.

Skills & Competencies:

• Exceptional written/verbal communication, organization and facilitation skills.
• Computer proficiency to include Microsoft Office suite applications
• Ability to coach, train, mentor and facilitate job tasks.
• Excellent people skills, high energy and positive cultural fit and attitude.
• Ability to solve complex problems outside of normal processes.

Education and Experience:

High School Diploma or GED with two years’ manufacturing experience in a technical Quality role.

Preferred Qualifications:

• Experience in container manufacturing.
• Working knowledge of SPC.
• Strong quality-related background as well as technical background/aptitude.
• Proficient with quality control chart interpretation and corrective action identification.
• Lean Manufacturing experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly asked to stand, walk, use hands to finger, handle, feel and talk or hear. The employee is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 15 pounds and frequently lift between 15-75 pounds. There is no continual lifting with this job description. Specific vision abilities required by this job include close and distance vision as well as color recognition. Good hand eye coordination is necessary. Occasionally 1-33%, frequently 34-66% and continuously 67-100% of the time.

Average hours per week:                                  50 or 36/48

Usual shift worked is:                                        8 or 12 hours.

Stand                                                                50%

Sit                                                                     20%

Walk                                                                 30%

Lift                                                                    10%

Twist                                                                 15%

Squat                                                                20%

Crawl                                                                as required

Climb                                                                as required

Bend                                                                 15%

Reach above shoulders                                    as required

Work at heights                                                 as required

This position requires ability to lift:

Up to 15 lbs.                                                    Frequently

16-30 lbs.                                                        Occasionally

31-50 lbs.                                                        Occasionally

51-75 lbs.                                                        Occasionally

76-100 lbs.                                                      Not required

Over 100 lbs.                                                   Not required

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is very loud. Employees must wear hearing protection and all other assigned personal protective equipment. Temperature can range from extreme cold (<40 degrees) to extreme hear (>95 degrees). The atmosphere contains fumes, dust and odors.

Special hazards:

Any degree of Chemicals used in the manufacturing process.

Mechanical hazards from machinery.

Noise levels >90 DBs.