Quality Manager

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Job Summary:

Under the direction of the Plant Manager, is accountable for overseeing and improving overall plant quality through the implementation of process quality systems, while ensuring all quality related issues are addressed to achieve maximum efficiency. Ensures internal processes and metrics align to create the highest product quality and competitive advantage. Responsible for providing leadership and strategic direction to the quality function and ensuring proper interface of quality function to manufacturing.

Job Duties:

§ Responsible for maintenance of plant quality systems including but not limited to inspection and test method, work instructions, procedures, product specifications, food safety compliance, and best practices.

§ Create reliability test plans, discuss requirements with related departments, monitor the execution of reliability tests for quality and continuous improvement.

§ Implement and uphold a controlled and defined quality process within the plant to ensure quick and efficient identification of problems/issues that affect quality and yield.

§ Develop and improve quality improvement methods, product quality standards, quality systems and programs plant wide.

§ Work closely with product and project managers on the implementation of new projects, new product introduction and infrastructures including operational readiness, change preparation, change execution, and post-change QA validation.

§ Ensure all compliance, certification, and approval concerning agency regulations and industry standards (such as ISO/QS/TS, HACCP) are met.

§ Create, maintain, and communicate quality standards, policies, procedures, quality system, quality manual; as well as strategic plans and budgets relating to the area of quality.

§ Audit and work with suppliers to ensure their quality systems are proficient.

§ Key customer contact to maintain strong relationships, resolving quality issues, and ensuring technical and quality support, including collecting, investigating, and resolving customer complaints.

§ Responsible for disposition of finished product by analyzing and interpreting production and quality data; judging product acceptability relative to specifications.

§ Audit implementation of corrective actions for customer complaints and internal quality non-conformances.

§ Promote and comply with all safety policies, practices, and procedures.

§ Conducts follow-up inspections when food safety reports arise.

§ Provide new hire and ongoing training in GMPs, HACCP, BRC as required.

§ Controls and releases all hold products.

§ Develop and drive continuous improvement initiatives in plant quality / processes.

§ Maintains effective communication regarding quality of products by informing management in a timely manner.

§ Provides leadership for effective and quick problem resolutions working closely with human resources as necessary.

§ Informs direct reports constantly of all changes that impact their daily jobs.

§ Authority to make decisions and draw conclusions regarding the release or destruction of held production pieces as well as to stop work processes due to non-conformance of containers and/or unsafe working conditions.

§ Other responsibilities as assigned.

Qualifications and Experience Requirements:

§ Associates Degre, bachelor’s degree or relevant discipline required

§ 5-years’ experience in a manufacturing leadership role in Quality (Quality Engineer, Quality Supervisor, Quality Manager, or similar).

§ High energy, results-focused self-starter. Strong analytical ability and decision-making skills.

§ Able to solve complex problems outside of normal processes.

§ Experience in a tooling-intensive heavy manufacturing process such as Casting, Stamping, or plastics manufacturing (Injection Molding, Blow Molding, Thermoforming, Extrusion, etc.).

§ Strong continuous improvement experience.

§ Experienced in interfacing with the customer as well as problem solving with the customer.

§ Manufacturing experience in Root Cause and Corrective Action methodology.

§ Statistical interpretation skills required to aid in data driven decision making.

§ Some travel required.

Work Environment:

This role performs job duties in a manufacturing environment as well as in an office setting. This position will use computers, telephones, printers, as well as technical equipment on the manufacturing floor where machinery produces loud noises.

BRINGING YOUR TRUE SELF TO WORK

To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.