Job Description
Customer Service Representative
Req Id:  39555
Job Location:  Szenna
Education Level:  Bachelor's Degree
Remote/Hybrid/Onsite:  On-site
Talent Area:  Commerce
 
We are looking for a proactive and customer-oriented Customer Service Representative to join our team in Szenna. In this role, you will coordinate customer-related processes in the aerosol can manufacturing business, focusing on seamless order and delivery management, customer communication, and high-level service support. You will work closely with Sales, Supply Chain, Quality, Logistics, and other key internal teams to ensure excellent customer satisfaction.

Key Priorities

  • Customer relationship management
  • Management of customer accounts
  • Product and technical support 
  • Order management 
  • Regulatory and documentation management responsibilities
  • Forecasting and product support–related activities
  • Handling customer complains and production returns 

Education & Experience

  • At least secondary school education (economic or commercial studies preferred).
  • 1–2 years of experience in customer service or sales support.
  • Strong knowledge of SAP or equivalent ERP system.
  • Confident user of MS Office and CRM tools.
  • Excellent English skills (C1 level).
  • French is advantage. 
  • Hungarian language is mandatory. 

Key Competencies

  • Strong communication and relationship‑building skills.
  • High accuracy, attention to detail, and reliability.
  • Problem‑solving ability and analytical mindset.
  • Proactive, service‑oriented attitude.
  • Team player with good organizational skills.
  • Ability to handle stress and multitask effectively.
  • Flexibility and willingness to learn and develop continuously.

What We Offer

  • A stable, long-term position in an international manufacturing company
  • Opportunity to work with global customers and cross-functional teams
  • Professional development and training opportunities
  • Supportive and collaborative work environment