IT Regional Support Engineer - Cassolnovo- Italy

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Job Title: IT Regional Support Engineer

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

IT Infrastructure Engineer ( Cassolnovo- Italy)

The Regional IT engineer is the first point of IT contact for all local End- User questions. 
We are looking to hire an IT engineer with at least 3 years of experience to manage our company’s computer systems.

As an IT engineer, you will be responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.

Duties and Responsibilities:

• Meeting with the IT manager to discuss system needs.
• Installing computer hardware configurations.
• Installing software and networking systems.
• Responsible for providing first and second level support and continuous improvement of IT services, End-user support .
• Installing high-level software security systems.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.

Personal Qualifications and Core Competencies:

• Bachelor’s degree in computer science or a similar field.
• Extensive knowledge of computer hardware systems.
• Familiarity with general OS systems, Enterprise, programming languages, and Office software.
• Knowledge of LAN and wireless networks.
• Good communication skills.

• Fluency in English verbal and written presentation skills

• Strong skills in stakeholder management, influencing, and Communication 

• A valid driver's license and ability to travel to all sites within the region when required 
• Good understanding of IT infrastructure technologies and principles  (examples network topologies/technologies, Servers and applications) 
• Broad knowledge of supporting Microsoft and its interconnection products (Office 365, OneDrive, Win10, Win11, Active Directory, server 2012-2022, remote desktop, terminal server, virtualization). 
• Excellent knowledge in supporting hardware (laptops, desktops, mobile phone and printers). 

BRINGING YOUR TRUE SELF TO WORK

To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.