System Administrator - Digital Workplace - Intune, M365

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Purpose of the role

The Digital Workplace System Administrator is a key member of the Global Digital Workplace team and is ensuring the delivery of high-quality services and solutions to the end users. The role involves troubleshooting complex issues for end-user computing, participating in projects, and liaising with stakeholders across the organization.

A key part of the role will also be to drive continuous improvement and support planning / execution of agreed roadmaps ensuring scoped platforms are kept up to date (ever-greening).
As an active member of the Trivium Infrastructure Team, which is owner of the complete Trivium infrastructure. Next to the IT department's responsibilities, the Operation Engineer will actively contribute to / advocate the Trivium Enterprise Architecture as well as Information security Principles.

Your Responsibilities
 

• Provide technical and implementation support for SharePoint, MS Teams, Active Directory, Entra ID, Teams Meeting Room Pro Portal, W365, PowerApps, PowerBI and Intune.
• Monitor, maintain, and troubleshoot the infrastructure and ensure its availability, performance, and security.
• Analyze, diagnose, and resolve complex problems and provide second- and third-line support for end user computing issues.
• Participate in end user computing projects, such as migrations, upgrades, deployments, and integrations.
• Liaise with other IT teams and business units to ensure alignment and collaboration on end user computing initiatives.
• Conduct thorough root cause analysis for recurring issues and proactively implement preventive measures to minimize future incidents.
• Identify and implement opportunities for improvement, innovation, and automation in end user computing.
   

This role will suit you if you have the following:
 

• Minimum 3 years proven experience as a Microsoft 365 administrator or similar role, preferably in an international distributed environment.
• In-depth knowledge of MS Teams and SharePoint.
• Advanced knowledge of end user computing technologies, such as Windows, Active Directory, Entra ID and Intune.
• Experience in working with IT service management tools, such as ServiceNow
• Detail-oriented with excellent analytical and problem-solving skills
• Able to take high level requirements and engineer solutions with minimum supervision
• Strong verbal and written English skills
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.

The benefits you will enjoy:

• Flexibility and home office - here you can find real work life blend
• Attractive yearly cafeteria
• Comprehensive private medical health insurance 
• Free language courses
• Soft & hard skill trainings 
• All You Can Move possibility
• Inspiring office environment in a center location of Budapest
• As our name is new, you can expect exciting projects and challenges
• We take care of your growth you can always learn from our charismatic, professional leaders
• A company culture, where we are proud of each other, and where fun and the attitude of giving back to our environment are highly appreciated
• A community where you can freely share your own creative ideas and suggestions to create a better world

BRINGING YOUR TRUE SELF TO WORK

To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.