Manager Global IT Connectivity

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Purpose of the role: 

The Manager Global IT connectivity is responsible for defining, setting up, governing and managing all Trivium Connectivity and related services. This includes all LAN/WAN/WIFI, Telephony, Network Security, monitoring, third party circuits, Cloud connectivity and related services like DNS and DHCP.

The global operations, governance and security are carried out under the supervision of the manager through a mix of internal and external sourcing partners.

The Manager is responsible for the full Design, Build and Run phase across the entire lifecycle of the solution.

The manager also keeps the oversight of the overall performance from a user perspective and drives continuous improvement in terms of service levels, performance, reliability and costs. The manager is also responsible for setting/coaching the team to realize the trivium objectives.

Your responsibilities: 

• Setting up a global COE for Connectivity, with the relevant roles/responsibilities to guarantee seamless 24/7 operations in all time zones
• Accountable for the design of our global connectivity services, the interconnectivity to/from and automation, applying innovative thinking and secure-by-design principles to continuously meet business demands.
• Accountable for ensuring the day-to-day operational delivery, including level 2/3 escalations of the respective solutions, either through internal teams or by using strategic sourcing partners
• Hires, trains, assigns work, evaluates, and manages performance, determines compensation of staff in line with our strategic objectives and company policies.
• Pro-Actively manages all stakeholders.
• Communicates timely and clearly on issues, incidents and progress in ongoing projects and agreed deliverables.
• For all staff directly reporting to this position, develops strategic and operating plans, goals, objectives, priorities and procedures that are in alignment with the strategic goals and objectives of the department.
• Working in collaboration with other IT functions to ensure continued delivery against agreed SLA’s
• Plans and manages department level and capital budgets. Ensures expenditures are appropriate and within approved budget.  Participates in financial planning and monitoring.
• Work actively with peers to seek continuous improvement in the overall IT performance.
• Takes accountability for the performance of all suppliers, vendors and strategic partners within the connectivity domain and actively manages the relationships.
• Acts as management point of escalation and takes ownership to drive Priority 1 incidents within IT

This role will suit you if you have the following:

Education & Training:

• A bachelor’s or master’s degree, preferably in a quantitative discipline
• Knowledge of IT frameworks like ITIL v3/v4, Agile and project management methodologies
• Knowledge of Security and Compliance frameworks
• Good knowledge of IT Shared Services Models
• Broad knowledge of global IT services and Service providers.
• Knowledge of OT related connectivity and security services.

Experience: 

• A track record to design, implement and support Connectivity Services
• Knowledge and experience of managing IT operations within a manufacturing environment.
• A proven track record in continuous improvement of IT Services with clear business benefits
• Strong standardization, outsourcing and vendor management experience.
• Demonstrated ability to inspire, develop, coach and mentor team members to achieve results.
• Demonstrated ability to plan, coordinate and report against set service improvement and transition targets.
• Experience in planning and execute technology projects and system implementation effectively in a manufacturing plant and offices.
• SD-WAN
• Cisco LAN/ISE/DNA/Wi-FI
• Aruba LAN switches
• Experience in testing/validation of new solutions, upgrades, patches in a global organization with a divers landscape.
• Experienced working with IT tools, such as Jira, Freshworks and Zabbix

Competencies:

• The ability to speak and write English on a professional level.
• Excellent analytical, communication and negotiation skills
• Ability to interact with Business and IT leaders and able to interact at all levels of organization.
• Experience at managing global virtual teams from different cultural backgrounds.
• Excellent judgment and creative problem-solving skills, including influencing, consulting, negotiation, and the agility to lead and drive complex and critical solutions while adapting to changing priorities.

The benefits you will enjoy:

• Flexibility and home office - here you can find real work life blend
• Attractive yearly cafeteria
• Comprehensive private medical health insurance 
• Free language courses
• Soft & hard skill trainings 
• All You Can Move possibility
• Inspiring office environment in a center location of Budapest
• As our name is new, you can expect exciting projects and challenges
• We take care of your growth you can always learn from our charismatic, professional leaders
• A company culture, where we are proud of each other, and where fun and the attitude of giving back to our environment are highly appreciated
• A community where you can freely share your own creative ideas and suggestions to create a better world

BRINGING YOUR TRUE SELF TO WORK

To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.