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Service Operator


Blacks Harbour, New Brunswick, Canada

Job ID:  36352
Estimated Travel:  0%
Contract Type: 
Talent Area:  Operations & Manufacturing - Production/Technician

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Role Description:


The position is responsible for maintaining optimum levels of production efficiency, spoilage and quality levels while working in a safe manner and complying with all Safety and Quality procedures.


Key Responsibilities:


  • Perform daily / department Safety checks to insure safe work habits exist and correct hazards
  • Production equipment operation
  • Inspection of product
  • Assist and perform troubleshooting
  • Production and quality assurance checks and documentation
  • Dimensional and visual quality checks
  • Ensure efficient operations of lines
  • Maintenance of can, end making, and auxiliary equipment
  • Assisting in trial runs (SMA’s)
  • Installation of new equipment
  • Make minor adjustments as required to meet production
  • 5S/Housekeeping
  • LSS (Lean Six Sigma) Projects
  • Work with all Team members to make recommendations for process improvements.
  • Conduct inventory of materials to ensure sufficient stock to maintain operations.
  • Be available for call-outs in cases of emergencies and breakdowns.
  • Forklift operation
  • Sorting defective product
  • Packing and Packaging support at Palletizer systems
  • Problem resolution
  • Break Relief
  • All other duties as assigned by Management




  • Ability to operate equipment safely.
  • Working knowledge of measuring devices
  • Safe work history
  • Ability to multi-task in a fast paced environment with good communication skills
  • Demonstrates attention to details
  • Proven problem-solving experience
  • Ability to operate a forklift
  • Experience in/ability to complete Safety, Quality and Production documentation
  • Good verbal and written communication skills
  • Ability to read and interpret written documentation
  • Ability to operate a computer
  • Demonstrated ability to troubleshoot and problem solve
  • Must be team oriented with good energy and initiative
  • Ability to work any shift including 12 hour shifts, weekend shifts, holidays, etc.
  • Good communication skills
  • Excellent attendance and performance records
  • Demonstrated excellent troubleshooting skills


    Education and/or Experience:


  • Prefer mechanical experience in a manufacturing / industrial environment
  • Maintenance mechanic or technical production training certification preferred
  • High School diploma or GED - Completed Grade 12 or equivalent
  • Forklift License would be considered an asset
  • Mechanical aptitude with Electrical knowledge a plus







To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.